As a qualified end user of this program, I agree to the following terms governing the use of this site:
This Dealership Member Benefits Program ("Program") is brought to you (“you” or “Customer”) by the dealer ("Dealer") who has enrolled you for this Program. When you as the Customer pay for vehicle service at your Dealer, the Program may allow you to earn a percentage of your out-of-pocket spending toward future service and vehicle purchases at your Dealer ("Rewards").
Membership and benefits shall be considered void where prohibited by law. Taxes may apply where required by law. Dealer assumes no liability for any member's participation that contravenes the laws or regulations of his or her state. Your Membership is subject to present and future program rules.
Your Membership is valid and is in Program participation only at your Dealer, and service Rewards and sales Rewards (collectively, " Rewards") may only be earned and redeemed at that Dealer. From time to time, Dealer may offer you additional benefits that may be available at any Dealer that participates in the Program. You may have memberships at more than one Dealer.
Membership in the Program ("Membership") is open to U.S. residents (excluding U.S. territories) who are 18 years of age or older. By enrolling in the Program you represent that you are 18 years of age or older. Employees of Dealer or its subsidiaries and their spouses, domestic partners, parents or children and members of any holding company or corporate affiliate of Dealer are not eligible for Membership. Your Dealer may waive the exclusions listed in this paragraph in general or on a case-by-case basis at its sole discretion.
All individuals as defined by the Program may share one Membership. "Household" is defined as individuals who are spouses, domestic partners, siblings, parents or children of the Household's Primary Member. "Primary member" ("Member") is defined as the individual in the Household who enrolls the Household or, in some cases, the member who has been pre-assigned as the Primary Member by Dealer. All individuals within the Household are and redeemed in the same account ("Account"). Each individual may belong to only one Household. Membership and Program benefits are not transferable to individuals outside the Household.
Membership is not available to corporations, organizations or legal entities. Dealer may, at its sole discretion and at any time, determine which individuals, vehicles or addresses constitute a Household, and Dealer may combine or separate accounts or separate individuals into multiple accounts at any time and at its sole discretion.
As a member of the Program, you could earn a percentage reward on the amount you would pay for qualifying services purchases at your Dealer ("Rewards") when you show government-issued identification and your Dealer-issued Program card ("Membership Card") at time of payment at your Dealer. For “card-less” loyalty members it is member responsibility to notify dealer of participation as a Member prior to payment of services otherwise discounts and Alexandria Loyalty Points may not be applied. This program does not cover direct parts orders. Reward accrual may be rounded to the nearest penny. You may also earn additional Rewards through special offers and promotions.
Rewards are discounts off future service transactions or the purchase of a new vehicle. Dealer may set a maximum amount of Reward which a Member may not be able to exceed annually. The person who pays for a service, not the vehicle owner, designates the Account into which Rewards will accrue. The vehicle purchaser designates the Account into which Rewards will accrue. No adjustments that would increase your Account balances will be made after payment is made in full, the service or vehicle sale is complete, or the vehicle is delivered, whichever occurs except at the sole discretion of Dealer.
Reward calculations are based upon dollars paid at checkout on eligible purchases. Eligible purchases do not include sales tax, state fees, shipping charges, delivery charges, restocking fees, Dealer-issued rewards or other discounts applied at the time of purchase, the dollar amount of valuable mail-in rebates at the time of purchase of any product or service, Gift Card purchases, the dollar amount of any promotional Gift Card offer with purchase, any other deductions to the amount directly paid by you or other charges determined from time to time. You will not earn Rewards for warranty transactions associated with a commercial or Industrial Account.
Rewards have no cash value and are nontransferable. Dealer is not responsible for communications and Rewards information lost due to change of address or other contact information. Rewards that remain on your Account expire after 84 months from the activation date of the Rewards account.
You will be eligible to redeem Rewards on eligible service transactions only at your Dealer. Rewards may only be redeemed for a discount off purchase amounts equal to or greater than the amount of the sum of the rewards presented for redemption, excluding tax, at your Dealer.
Rewards may be used in conjunction with most other discounts or offers toward the purchase of products or services from your Dealer, not to exceed purchase amount. Dealer may set a per-vehicle maximum on the amount of Rewards which may be redeemed.
Each transaction may include Rewards redemptions from only one Account. Rewards cannot be applied to prior purchases, certain products and services or purchase of Gift Cards. Rewards are not redeemable for cash. You may be notified of additional ineligible product and services. Other Dealer restrictions may apply.
Enrollment into the Program includes the creation and provision to all Members, an exclusive Customer Vehicle Website. Enrollment includes password access to their new Customer Vehicle Website, where customer will be able to view their vehicle service history, book vehicle service appointments online and generate vehicle service communications to their Dealer. Customers will also receive service and sales related notifications as appertains to their vehicle, as well as be promoted to by Dealer with sales and service incentives. The inventions and technology as provided through the Customer Vehicle Website to Members are proprietary in nature and copyrighted works. Any unauthorized use, copying or duplication of Customer Vehicle Website content in any nature is prohibited by law, as is the use of the Customer Vehicle Website by any non-Members for any unauthorized use. Members agree that password entry access to their Customer Vehicle Website will be restricted to Members only.
By becoming a Member of the Program, you agree to receive advertising, marketing materials and other communications from Dealer and/or from the Dealer's authorized customer communication's vendor, via print, email, telephone or automated telephony. You may view your Account activity online at alexandriatoyota.myvehiclesite.com. The information you provide will be handled according to our privacy policies. Most current privacy practices can be reviewed at alexandriatoyota.myvehiclesite.com. For more information about this program, please contact Customer Service at your Dealer.
All Member information is entirely private and personal, and Dealer agrees that Member participation in program constitutes a binding customer agreement with “customer information”, and is subject to 313.13 of the regulations implementing the Gramm-Leach-Bliley Act, 15 U.S.C. 6801. Dealer further agrees that it will, to the full extent required by federal law, maintain the confidentiality of, and appropriately safeguard “customer information” as that term is defined in the federal Gramm-Leach-Bliley Act and the Federal Trade Commission’s implementing regulations.
You may cancel your Membership at any time by written (paper), email or phone notification to your Dealer, or by logging in to alexandriatoyota.myvehiclesite.com. All membership benefits, including all accrued Rewards will be forfeited immediately upon cancellation. You may obtain the address to which to send the notice by calling your Dealer or going to alexandriatoyota.myvehiclesite.com.
Participation in the Program is a privilege granted to members and as such can be suspended, revoked or terminated at any time by the Dealer for any reason. In the event of termination of membership, your membership benefits including all accrued Rewards and other program benefits will immediately be forfeited.
No Rewards will be earned after the Termination Date. Any Rewards already accumulated will be valid until either the expiration date of the Rewards as calculated in accordance with the Earning Rewards section of this document or until 180 days after the Termination Date, whichever occurs first.
Dealer reserves the right to change or terminate the Program, or any parts of the Program thereof, at any time without notice and without further obligations to Members, including, but not limited to, modifications which: a) govern Rewards earned on and after the date of the change; b) change the value of already accumulated Rewards or c) change the software of the Program itself. Any and all change and or amendments to these terms and conditions will become binding upon Program Members immediately.
Dealer reserves the right to update, modify or change any pricing assigned or represented to any products or services found anywhere in the Program, and without any prior notification to Members.
Member’s correspondence, or business dealings with Dealer, performed through or as a result of the Program, including payment and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between Member and Dealer. Member agrees that the Software “Provider” of Program, and its authorized affiliates, shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of such Members on the Program. Dealer is fully responsible for ensuring all communications initiated to Member through the Program will comply with all applicable laws and regulations, including without limitation those promulgated by the U.S. Federal Trade Commission and the U.S. Federal Communications Commission in connection with telemarketing and the prevention of unwanted phone calls. Dealer is solely responsible for ensuring that Members are adults who are competent to engage in commercial transactions with Members.
Dealer assumes full responsibility concerning the use of any messages, whether written, graphic, sound or any other form, used in any transmission to Member, and Member agrees to release, indemnify and hold Provider (and its authorized affiliates) harmless from any claims, loss, damage or liability arising from the use of services or any services or goods purchased through Program. Member acknowledges and agrees that Provider exercises no control whatsoever of any content or transmission through the Internet from Dealer, or any other data transfer means from Dealer, and agrees and discharges Provider (and its authorized affiliates) from any claims of injury or liability from accessing any communication environments and/or arising from this Program.
Provider makes no representation or warranty, of any kind, expressed or implied, for conveyance Program for Dealer for participation by Member. Provider does not warrant to Member any connection to, transmission over, or the result of any use of any network connection of Program. Provider (and its authorized affiliates) assumes no responsibility for any damage or loss, or expense suffered by Member or its clients, customers, patients, associates or employees, including but not limited to loss of data, delays, non-deliveries, missed deliveries, interpretation of messages, or service interruption caused by Provider or Member, error, omission or negligence.
The laws of the State of Dealer shall govern the full terms of this Dealership Member Benefits Program License Agreement & Terms of Service with venue in Dealer county.
Neither Dealer, Provider nor its agents, or authorized affiliates, will be in breach of this agreement, when for causes beyond its control the Dealer or Provider is unable to perform, in whole or in part, any of its obligations under this agreement, with such causes including, but are not be limited to, labor disputes, government regulations or controls, fire, flood, or other casualty, inability to maintain its services, technical failure, economic conditions, acts of God, insurrection, or any other cause not within reasonable control of either Dealer or Provider.
This Dealership Member Benefits Program License Agreement & Terms of Service contains the entire agreement of between the Member and Dealer and there are no other promises or conditions in any other agreement whether oral or written. This Entire Agreement becomes effective with the selection of “I AGREE” on this Dealership Member Benefits Program License Agreement & Terms of Service by Member, from which point forward the content, and all statements as presented in its entirety, shall prevail in the event of any query upon the terms herein. This Agreement may not be amended unless in writing by both parties.